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Online Cancellation & Return Policy


Hy-Lite's online ordering system has been carefully designed to follow your exact specifications. As such, all windows ordered on this website are custom-made for your unique order and cannot be returned or resold. However, any online order may be cancelled or revised within 24 hours of placing the order by emailing weborders@hy-lite.com. No verbal cancellations or changes will be accepted.

After 24 hours, online orders are already on production and CANNOT be changed or cancelled.

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